1.Information We Collect
When you use UrbanWashCare services, we may collect the following information:
a. Personal Information:

• Name, phone number, email address

• Residential or business address for car cleaning service

• Vehicle details (make, model, license plate)

b. Payment Information:

• Payment method and transaction details (processed securely via third-party payment gateways)

c. Usage Information:

• IP address, browser type, device information

• Service preferences, booking history, and feedback

d. Cookies and Tracking Data:

• Cookies and similar technologies to improve user experience, track usage patterns, and deliver relevant content.

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2. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our home car cleaning services

• To schedule, confirm, and manage your bookings

• To process payments and send invoices

• To communicate offers, promotions, or updates (with your consent)

• To enhance website/app functionality and user experience

• To comply with legal obligations

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3. Sharing of Information

We do not sell your personal information. We may share your data only in the following cases:

• With trusted third-party service providers for payment processing, service delivery, or marketing (under strict confidentiality agreements)

• When required by law, legal process, or government request

• To protect the rights, safety, or property of UrbanWashCare or our users

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4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your data, no system is 100% secure, and we cannot guarantee absolute security.

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5. Your Rights

You have the right to:

• Access, correct, or update your personal information

• Request deletion of your personal data

• Opt-out of marketing communications

To exercise these rights, please contact us at [support@urbanwashcare.com].

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6. Cookies and Tracking Technologies

We use cookies and similar tools to:

• Remember your preferences

• Analyze website traffic

• Enhance your overall user experience

You can choose to disable cookies via your browser settings, but some features of our website or app may not function properly.

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7. Third-Party Links

Our website or app may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to read their privacy policies before providing any personal information.

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8. Children’s Privacy

UrbanWashCare services are intended for users aged 18 and above. We do not knowingly collect personal information from children under 18. If we become aware that a child has provided personal data, we will take steps to delete it.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the “Effective Date”. Continued use of our services after updates constitutes acceptance of the changes.

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10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

UrbanWashCare
Email: support@urbanwashcare.com
Phone: [Insert contact number]