These Terms and Conditions (“Terms”) govern your use of UrbanWashCare services, website, and app. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

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1. Services Provided

UrbanWashCare provides home car cleaning services, including exterior wash, interior cleaning, detailing, and related services. Service availability may vary by location and time.

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2. Booking and Payments

• Bookings can be made through our website, app, or authorized representatives.

• Payment must be made as per the chosen service, via available payment methods.

• Prices and service fees are subject to change, but changes will not affect confirmed bookings.

• All payments are processed securely through third-party payment gateways.

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3. Cancellation and Rescheduling

• Cancellations or rescheduling must be made at least 24 hours before the scheduled service.

• Late cancellations or no-shows may incur a cancellation fee, as specified at the time of booking.

• UrbanWashCare reserves the right to cancel or reschedule services in exceptional circumstances (e.g., bad weather, emergencies).

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4. Customer Responsibilities

• Provide accurate and complete vehicle and contact information at the time of booking.

• Ensure access to the vehicle and any required utilities (e.g., water, electricity) if necessary.

• Remove any personal items or valuables from the vehicle before the service.

• Follow any specific instructions provided by UrbanWashCare staff.

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5. Service Disclaimer

• UrbanWashCare will perform services with reasonable care and skill.

• We are not responsible for pre-existing damages, mechanical issues, or hidden defects in vehicles.

• Results may vary based on vehicle condition, weather, and type of service chosen.

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6. Limitation of Liability

• UrbanWashCare is not liable for any indirect, incidental, or consequential damages arising from the use of our services.

• Our total liability for any claims arising out of services provided will not exceed the amount paid by you for that specific service.
   

7. Intellectual Property

• All content on our website, and marketing materials, including logos, images, and text, is the property of UrbanWashCare.

• You may not reproduce, distribute, or use our content without written permission.

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8. Privacy

• Your personal information is collected and used according to our Privacy Policy, which forms part of these Terms.

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9. Prohibited Activities

While using UrbanWashCare services or website, you agree not to:

• Provide false or misleading information

• Attempt to interfere with our systems or services

• Violate any laws or regulations

• Use services for commercial purposes without written consent

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10. Modifications to Terms

UrbanWashCare may update or modify these Terms at any time. The updated Terms will be posted on our website or app with the “Effective Date”. Continued use of our services constitutes acceptance of the updated Terms.

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11. Governing Law

These Terms are governed by the laws of India, and any disputes will be subject to the jurisdiction of courts in [Your City/State].

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12. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

UrbanWashCare
Email: support@urbanwashcare.com
Phone: [Insert contact number]